Please see our Cookie Policy for more information on cookies and information on how you can change your browser's cookie settings: Cookie Policy Together with our partners, our mission is to ensure the worldwide mobility of our customers. Persons per household, 2017-2021. By continuing to use our websites, you consent to the use of cookies. We are continuously expanding our range of tailored services in order to improve convenience for our customers and increase customer satisfaction. In 2020, global sales by the Volkswagen Group were down 15% to 9,305,400 vehicles worldwide. 16% of Volkswagen employees are Asian. Following a decrease in the loyalty rates between 2016 and 2018, these figures stabilized for the Volkswagen Passenger Cars, Audi and Porsche brands and have since risen for KODA and SEAT. The upward trend shows that fleet customers confidence in the Group remains on a high level. Here, too, the Volkswagen Group has a top ranking in comparison with competitors, primarily thanks to the good scores achieved by the Volkswagen Passenger Cars brand. 9% of Volkswagen Group of America management is Hispanic or Latino. 24-Hour Roadside Assistance. The episode is expected to cost VW billions of dollars in fines and repair costs. Newly acquired passenger car customers as a proportion of all potential new customers. These include bestsellers such as the Golf, Tiguan, Jetta or Passat as well as the fully electric successful models ID.3 02 and ID.4 03. It consists of several brands of vehicles for a range of cars for different customer demographics of age group and price. In the financial services business, we use two strategic indicators: As part of our electrification campaign, we aim to offer our customers worldwide up to 75 completely battery-electric vehicles and approximately 60 hybrid models by 2029. Sales revenue 0.0 billion. The re-entering contract rates (defined as financing and leasing agreements for repurchases of new Volkswagen Group vehicles) that have been surveyed up to now based on product sales to our customers are being revised in the context of changing customer needs and the development of the product offering at our financial services companies. It was acquired by Volkswagen in 2008. liability for the information given being complete or correct. The Volkswagen Group is thus transforming from an automotive manufacturer into a mobility service provider, posing completely new challenges for sales. The company also focuses on further improvement in earnings to secure the financial basis for the significant expenditure on Volkswagens future viability. We are continuously expanding our range of tailored services in order to improve convenience for our customers and increase customer satisfaction. Volkswagen Group of America employees are most likely to be members of the democratic party. These archives store only documents of genuine importance and make them accessible for research and other uses. Volkswagen creates jobs for people with physical limitations around the world. Every day, approximately 672,000 workers worldwide produce approximately 46,000 vehicles. In North America, the group sold 0.9 Million vehicles, which is a decline of 6.8% Year-on-Year. It is housed inside a former air-raid shelter located in shed 1 at Wolfsburgs plant. National Offer. The four rings that comprise the Audi logo represent the four car companies: Audi, DKW, Horch, and Wanderer which banded together to create Audis predecessor. In the annual assessment, these two aspects serve as suitable indicators for the critical evaluation as to whether we will achieve our customer satisfaction target of 90% in 2025. The legal requirements for handling customer data have been tightened in many countries. Business relationships with fleet customers are often long-term partnerships. 3,573 square feet, in the 92592 zip code. Statista assumes no Volkswagen recorded an index score of 77 in 2021, a point . The Volkswagen Groups share of this customer segment slipped to 42.1 (44.1)%. The average employee at Tynan's Volkswagen makes $54,581 per year. (The Wall Street Journal), Photo at top: Volkswagen exhibit at 2016 Chicago Auto Show. Compared with vehicles powered by internal-combustion engines, battery-operated ones get better energy mileage (miles per kilowatt hour and thus per unit of energy storage) when driven at relatively low speeds on local streets, with a lot of stopping and starting (Exhibit 2). The 2023 Volkswagen GTI has a predicted reliability score of 61 out of 100. In addition to individual service, the timely provision of genuine parts is essential to assure passenger car customer satisfaction in After Sales. It is becoming part of the solution in climate and environmental protection. From the A3 sedan to the Q5 crossover SUV and the TT roadster, Audi is a popular luxury car brand across the globe. Volkswagen and SEAT S.A. announced in March that they would mobilize more than EUR 7 billion to electrify Spain. Its luxurious rear compartment makes it an ideal chauffer-driven limousine. The company is currently working on realigning VW to better meet the needs of the future, he said, by making use of digital technologies such as Electro mobility; and by taking broader steps such as modernizing its leadership culture for more open communication. The Volkswagen Passenger Cars division represented the largest contributor to the company's revenue with a revenue share of about 30.4 percent in 2021. SEAT is a 60-year-old Spanish automaker acquired by Volkswagen in 1986. The best of the best: the portal for top lists & rankings: Strategy and business building for the data-driven economy: Volkswagen Group - revenue by brand 2015-2021, Annual car sales worldwide 2010-2022, with a forecast for 2023, Electric vehicle sales globally by model 2022, Number of cars sold worldwide from 2010 to 2022, with a 2023 forecast (in million units), Worldwide light vehicle sales growth - outlook 2019-2025, Projected worldwide light vehicle sales growth from 2019 to 2025, Most valuable automotive brands worldwide by brand value 2022, Most valuable brands within the automotive sector worldwide as of 2022, by brand value (in billion U.S. dollars), Leading auto and truck companies worldwide based on revenue 2021, Leading auto and truck manufacturers worldwide in 2021, based on sales revenue (in billion U.S. dollars), Volkswagen - worldwide vehicle production 2006-2021, Volkswagen's worldwide vehicle production from 2006 to 2021 (in millions), Volkswagen - worldwide vehicle deliveries 2012-2021, Volkswagen's worldwide vehicle deliveries from 2012 to 2021 (in millions), Volkswagen Group - number of employees globally 2008-2021, Number of Volkswagen AG employees worldwide from 2008 to 2021 (in 1,000s), Volkswagen AG's sales revenue from FY 2006 to FY 2021 (in billion euros), Volkswagen automotive division - R&D spending 2011-2021, Volkswagen automotive division's research and development spending from FY 2011 to FY 2021 (in million euros), Volkswagen's equity from FY 2008 to FY 2021 (in million euros), Volkswagen's operating profit from FY 2006 to FY 2021 (in million euros), Earnings before tax of Volkswagen AG 2006-2021, Volkswagen AG's earnings before tax from FY 2006 to FY 2021 (in million euros), Earnings after taxes attributable to shareholders: Volkswagen 2016-2021, Volkswagen's earnings after taxes attributable to shareholders between FY 2016 and FY 2021 (in billion euros), Annual closing prices - Volkswagen shares 2013-2021, Volkswagen's annual closing share prices from FY 2013 to FY 2021, by type (in euros), Volkswagen's revenue from FY 2019 through FY 2021, by region (in billion euros), Volkswagen Group's revenue from vehicle sales from FY 2015 through FY 2021, by major brand (in billion euros), Sales figures for Volkswagen by brand 2021, Sales figures for Volkswagen in FY 2021, by key brand (in 1,000 vehicles), Audi's worldwide vehicle shipments 2007-2021, Audi's worldwide vehicle shipments from 2007 to 2021 (in million units), Skoda - worldwide number of vehicle sales 2013-2021, Skoda's worldwide vehicle sales from FY 2013 to FY 2021 (in 1,000 units), Lamborghini worldwide car deliveries to customers 2006-2021, Lamborghini's worldwide number of vehicle deliveries from FY 2006 to FY 2021, Porsche's vehicle deliveries worldwide 2013-2021, Porsche's worldwide vehicle deliveries from FY 2013 to FY 2021, Motorcycle manufacturer Ducati key figures 2021, Selected key figures for Ducati in FY 2021, Scania commercial vehicles - deliveries Q1 2019-Q4 2021, Scania's commercial vehicle sales between 1st quarter 2019 and 4th quarter 2021 (in 1,000 units), MAN's truck and bus sales worldwide 2014-2021, MAN SE's truck and bus sales worldwide from FY 2014 to FY 2021 (in units), Global automotive market share in 2021, by brand, Ranking of motor vehicle manufacturers worldwide by global sales 2020-2021, Leading motor vehicle manufacturers worldwide in 2020 and 2021, based on sales worldwide (in million units), EU's best-selling car brands: new registrations December 2020-2021, Best-selling car brands in EU-27 between December 2020 and 2021, based on new-car registrations, Best selling SUV models worldwide in 2021, Best-selling SUV models worldwide in 2021 (in 1,000 units), Toyota's net revenue from FY 2012 to FY 2022 (in trillion Japanese yen), Mercedes-Benz Groups revenue between FY 2020 to FY 2021 (in million euros), Daimler Truck's global revenue from FY 2020 to FY 2021 (in billion euros), Ford's revenue from FY 2008 to FY 2021 (in billion U.S. dollars), General Motors Company's sales and revenue streams between FY 2013 and FY 2021 (in billion U.S. dollars), Renault Group's revenue from FY 2010 to FY 2021 (in billion euros), Plug-in electric vehicle sales market share by producer 2021, Global plug-in electric vehicle market share in 2021, by main producer, Volkswagen Group electric vehicle sales worldwide 2013-2021, Volkswagen Group electric vehicle worldwide sales between 2013 and 2021, Volkswagen Group BEV deliveries by brand 2020-2021, Deliveries of battery electric vehicles by the Volkswagen Group between 2020 and 2021, by brand, Best-selling plug-in electric vehicle models worldwide in 2022 (in 1,000 units), Best-selling PEV models in Europe YTD 2022, Best-selling plug-in electric vehicle models in Europe between January and September 2022 (in 1,000 units). Volkswagens Audi brand increased its offer for a stake to the British Conglomerate Formula 1 team from EUR 450 million to EUR 650 million in April. We know Volkswagen needs to make good on some things, said Diess, adding we know that we need to win back the trust of our customers quickly.. Proof of employment, graduation, and other documentation required. The Volkswagen Passenger Cars brand is present in more than 150 markets worldwide and produces vehicles at more than 30 locations in 13 countries. Toyota Motor Corp., Stellantis NV, Mercedes-Benz Group AG, Ford Motor Co., General Motors Co., Bayerische Motoren Werke AG, SAIC Motor Corp. Ltd., Honda Motor Co. Ltd., Hyundai Motor Co. Ltd. And others. Herbert Diess (Chairman and CEO), Murat Aksel (Purchasing), Dr. Arno Antlitz (Finance), Oliver Blume (Sports and Luxury Brand Group), Ralf Brandsttter (CEO of Volkswagen Passenger Cars Brand), Dr. Manfred Dss (Legal Affairs), Markus Duesmann (Premium Brand Group), Gunnar Kilian (Human Resource), Thomas Schmall-von Westerholt (Technology), Hauke Stars (IT), Hildegard Wortmann (Sales), etc. In the financial services business, we use two strategic indicators. The Volkswagen Group's share of this customer segment increased to 44.1 (44.0)%. The company's core brand is Volkswagen Passenger Cars; major subsidiaries include Audi, Bentley . This is how the car can remain a keystone of affordable, contemporary mobility. In North America, Volkswagen generated a revenue of 46,010 million dollars in 2021. We use cookies (our own and those of third parties) to make our websites easier for you to use and to display advertisements in accordance with your browser settings. In Wolfsburg, thanks to the STARK demographics project, 158 employees already have been integrated into the value chain and 18 employees have been able to return to their original departments. Volkswagen announced that more than 1,500 Atlas FL and Atlas Cross Sport vehicles would be recalled in May. The group majorly invested in electric and battery technology, signaling its intention to confront start-ups like Tesla, Inc. that have taken the lead in the emerging market for electric cars. This text provides general information. In December 2018, Volkswagen Group acquired a 75.1% majority stake in WirelessCar from Volvo Information Technology AB. In full-year 2020, the Volkswagen Group handed over 9,305,400 vehicles to customers . data than referenced in the text. In 2021, the company claims that more than 5,600 patents were filed for it. A high level of customer satisfaction is one of the key objectives of our financial services activities. Around the world, our commercial vehicles business also prides itself on products of quality and on customer focus. Volkswagen AG, still reeling from a scandal that tarnished its reputation last year, is taking aim at some new demographic groups: younger drivers worldwide and Chinese car buyers. In the Digital After Sales project, we are modernizing processes and IT systems in After Sales. The objective of our Best Brand Equity strategic module is to continuously sharpen the brand profiles and demarcate the respective vehicle segments that are served by the brands as clearly as possible. Segmentation groups customers based on different factors and allows you to apply messaging that speaks directly to their needs. According to this information Volkswagen reachs to all groups through their products as Polo, Beetle, Passat, Passat CC, Toureg, Scirocco etc. In June 2019, Volkswagen AG invested around US$ 1,009.7 Million in joint battery activities with Sweden-based Northvolt AB. We are increasingly investing in distribution systems and processes with the goal of further digitalizing and improving the individual customer experience in all distribution channels. We regard ourselves as a complete provider of all products and services relevant to customers in the after sales business. We regard ourselves as a complete provider of all products and services relevant to customers in the after sales business. Learn how to effectively use demographic segmentation in your eCommerce marketing strategy.Get inspired by real-world examples from household brands. The priority thereby is the safe handling of customer data and the way in which this is processed for digital products and services or in connection with the vehicle purchase. Please see our Cookie Policy for more information on cookies and information on how you can change your browser's cookie settings: Cookie Policy Together with our partners, we ensure the worldwide mobility of our customers. Enel X, Volkswagen Group, and Volkswagen Group entered into an agreement to establish a joint venture that will provide full functionality for the development of electric cars in Italy. In August, Volkswagen of America launched a Car-Net Carrier of Choice partnership with Verizon and T-Mobile. Clicking on the following button will update the content below. Due to varying update cycles, statistics can display more up-to-date This poses new challenges for sales. The Volkswagen Group is one of the world's leading vehicle manufacturing companies in terms of sales and revenue. The Brose Group and the company entered into an agreement in March to form a joint venture for solutions to vehicle interiors. This Single Family Rental property at 33581 Pebble Brook Circle, Temecula, CA, is available for $3,950 / Month. Thanks to their faithful customers, the Volkswagen Passenger Cars, Audi, KODA and Porsche brands have remained in the upper loyalty rankings of the core European markets in comparison with their competitors for a number of years. Volkswagen and Audi merged together in February to create a stronger national sales company. This campaign will be complemented by vehicle-related, customer-focused offerings, such as customized charging infrastructure solutions and mobile online services. NEW AUTO will integrate mobility as a Service and Transport as a Service. Edmunds members save an average of $1,975 by . The company is wholly owned by Audi AG (acquired in 1998) and produces a less number of (3,000) niche vehicles each year. We regard ourselves as an innovative and sustainable mobility provider for all commercial and private customers worldwide with a unique product portfolio encompassing twelve successful brands and innovative financial services. These include research on electrification, digitization, and the development of new technologies. It will be continuously applied in the strategy and product process. Between January and December 2019, the Volkswagen Group generated sales revenue of 252.6 billion, exceeding the prior-year figure by 7.1%. (Xiumei Dong/MEDILL). The average price paid for a new 2022 Volkswagen Passat R-Line 4dr Sedan (2.0L 4cyl Turbo 6A) is trending $1,975 below the manufacturer's MSRP. Volkswagen Group announced in 2019 that it would see a decrease in its workforce between 2019-2023 in a press conference. To measure our success in this area, we compile and analyze two strategic indicators for the passenger car-producing brands: In the core European markets, the figures of the Volkswagen Passenger Cars brand relating to brand image and confidence in the brand stabilized further in 2019. The Volkswagen Group is thus transforming from an automotive manufacturer into a mobility service provider. In doing so, we are opening up new business models relating to every aspect of the connected vehicle in particular with regard to mobility and other services. This trend shows that fleet customers confidence in the Group remains at a high level. This material serves as the starting point for writing historical documents and is also used to support legal authentication. But energy services are also key success factors and can be a source of additional income in the new mobility industry. The Volkswagen Group sells its vehicles in 153 countries, and its brands include It provides its products Volkswagen Passenger Cars, Audi, KODA, SEAT, Bentley, Porsche, Volkswagen Commercial Vehicles, Scania, MAN, Lamborghini, Ducati, Bugatti, MOIA, and TRATON. 01. Our goal is to satisfy our customers completely. With our global after sales network including more than 130 of our own warehouses, we ensure that almost all our authorized service facilities around the world can be supplied within 24 hours. The result is project teams operating across different business areas, new forms of cooperation, a more intensive relationship with the international start-up scene, a consolidation of venture capital expertise as a form of supporting innovative ideas and business models and new lean systems and cloud-based IT solutions. In the Power Engineering segment, we help our customers to secure the availability of machinery with MAN PrimeServ. Compared to other manufacturer groups, the Volkswagen Group continues to hold a top spot in the core European markets in terms of loyalty, with a considerable margin over the competition. Research Expert covering transportation and logistics. The company operates in four segments: passenger cars, commercial vehicles, power engineering, and financial services. Trust in and loyalty to our services rely on customer satisfaction with our product range and service. PO Box 5215. Read more. Customer satisfaction. It is important for us to retain customers and win new ones. The Corporate Archives of Wolfsburg are the right tools to help you on your journey of discovery. Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. We are increasingly investing in distribution systems and processes with the goal of further digitalizing and improving the individual customer experience in all distribution channels. Our extensive product range enables us to satisfy their individual mobility needs from a single source. Conquest rate. Together with their sales partners and importers, our passenger car brands agreed on a procedure for integrating state-of-the-art products and services into the sales network. Dealer and customer financing, Banking and insurance services, leasing services, Fleet management and mobility services. In the markets in South America, the company increased unit sales by 13.2% to 0.6 Million vehicles. The core product also becomes more emotionally engaging and offers a new driving experience. Customer loyalty. In addition to satisfaction with our products and services, we value our customers emotional connection to our brands. It will soon be possible to build models for all brands and segments of the SSP. View offer details. Members of the Supervisory Board and Board of Management, Results of Operations, Financial Position and Net Assets, Return on investment (ROI) and value contribution, ROI and value contribution in the reporting period, Passenger cars and light commercial vehicles, Exchange rate, interest rate and commodity price trends, Risks and opportunities from the macroeconomy, the industry, markets and sales, Opportunities and risks from mergers and acquisitions and/or other strategic partnerships/investments, Share of result of equity-accounted investments, Put options and compensation rights granted to noncontrolling interest shareholders, Remuneration based on performance shares and phantom shares (share-based payment), nexxar - digital reporting evolved - Online Report. The revenue of Volkswagen Group grew in the fiscal year 2021. Outside Germany, the Groups share of registrations by fleet customers in Europe was up slightly at 26.5 (25.7)%. 85.3%. In Europe/other, the company sold 4.7 Million vehicles (+0.2 %). Work flexibility: The company is a part of the Volkswagen Group since 1991. Proportion of customers of our passenger car brands who have bought another Group model. The average employee at Volkswagen makes $52,255 per year. is a Munich-based company founded in 1758 and acquired by Volkswagen AG in 2011. The company develops its own cars in-house, has been producing over 500,000 units a year, and sold around 20 Million cars to date. (Volkswagen, 2011a). Payment Help. These provide 40-50% added value in electric cars, and a complete infrastructure that allows for quick and easy charging. Overview and forecasts on trending topics, Industry and market insights and forecasts, Key figures and rankings about companies and products, Consumer and brand insights and preferences in various industries, Detailed information about political and social topics, All key figures about countries and regions, Market forecast and expert KPIs for 600+ segments in 150+ countries, Insights on consumer attitudes and behavior worldwide, Business information on 60m+ public and private companies, Detailed information for 35,000+ online stores and marketplaces. Volkswagen AG is internationally known as the Volkswagen Group and is one of the leading manufacturers of automobiles and commercial vehicles in the world. The company offers spare parts, sub-assemblies, and other technical products. Offer ends January 2nd 2024. The Volkswagen Groups financial strength and profitability is attributable to an extensive portfolio of strong brands. Its major subsidiaries include Audi, Bugatti, Lamborghini, Porsche, etc. The styling is bit more masculine, bit more aggressive than the previous car. Volkswagen and BP partnered in March to extend ultra-fast electric vehicle charging across Europe. On December 31, 2020, we employed a total of 662,575 people, which includes the Chinese joint ventures. 2023 Volkswagen Golf GTI Warranty. Trust in and loyalty to our services rely on customer satisfaction with our product range and service. The upward trend shows that fleet customers' confidence in the Group remains on a high level. Volkswagen announced plans to buy an autonomous driving unit made by Huawei, in February. In fact, although the total car sales dropped 13 percent in February, two models: Tiguan and e-Golf have done exceptionally in the U.S. market, in which the Tiguan produced record sale of 3,245 vehicles, a 78.4 percent increase from a year ago. Vehicles are becoming an integral part of the customers digital world of experience. The global network of more than 100 PrimeServ locations guarantees excellent customer focus and offers, among other things, replacement parts of genuine-parts quality, qualified technical service and long-term maintenance contracts. Volkswagen Group will provide integrated mobility and transportation solutions for all customers on one platform by 2030. Here we look at income by vehicle type. This results to project teams operating across different business areas, new forms of cooperation, a more intensive relationship with the international start-up scene, a consolidation of venture capital expertise as a form of supporting innovative ideas and business models and new lean systems and cloud-based IT solutions. Although Europes biggest carmaker also makes high-end supercars such as Bugatti and Lamborghini, its core market is still found among value-oriented auto buyers, with a product line that the company says offers affordable premium quality vehicles. Newly acquired passenger car customers as a proportion of all potential new customers. In 2019, we were within the expected range with a satisfaction rate of 83(82)%. We are happy to help. The value chain is made up of four levels: driverless technology, vehicle integration, fleet management, and a platform that allows customers to use their mobility services. The SSP has more than 40 million Group cars. Although VW has been busy of late remodeling and rebranding their cars to appeal to the younger demographic, theres one VW model that has always performed well among younger drivers: the VW Beetle. Our aim here is to create a completely new product experience for the customers of our brands one which impresses with a seamless communication process, from the initial interest in purchasing a vehicle, to servicing and ultimately to the sale of the used car. Find your information in our database containing over 20,000 reports, most valuable brands in the automotive sector, fitted with a defeat device in their engines, best-selling plug-in electric vehicles worldwide, produced some 1.8 million vehicles worldwide, consumer satisfaction in the United States. 3.19. The company also offers motorcycles and turbomachinery. New York City, NY 10170, In April 2019, Volkswagen Group announced plans to merge its three Indian passenger vehicle subsidiaries Volkswagen India, Volkswagen Group Sales, and.