fandango confirmation number lookup fandango confirmation number lookup

Wrote to them to get refund, no answer. While users are typically satisfied with the service this company provides, there are cases when customers were displeased with the way the company handled their complaints, cancelations, and refund requests. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Additional outside food and beverage is prohibited. Any money or points on thecard will be merged to the account number you want to keep. Lowe and behold I had an email in key spam account. Yellow Tickets are not valid in California, New York or New Jersey. I used Fandango to purchase tix for the new Star Wars movie. Did not receive the confirmation email until 1 hour . We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. Review Movie Club Credit Activity. They still have not returned our $50.00, sent new redemption certificate or movie credit.They are the worst company. With this app, sometimes it works and sometimes it doesn't. When I got to the theatre they told me my tickets were in Milwaukee, Wi! Sit back and relax while we do the work. checks for MPAA guideline adherence at the doormans post and theatre checks. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Do not waste your time purchasing from Fandango. How Many Tickets Can I Purchase Online? These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. The purchaser must also attend the movie for which the additional tickets are purchased. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Absolute nightmare company! Called customer service and waited for 40 minutes. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. Do it in the middle of the night. Can I get some help here printing these tickets? There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". Press question mark to learn the rest of the keyboard shortcuts. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Senior prices vary by theater. Buy movie tickets in advance, find theater showtimes, view trailers, read reviews and more at Fandango. Yes! Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! For extenuating circumstances, please consult theatre management. Films in 3-D may not be available at all locations. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. The booking fee is non-refundable. I've tried opening the ticket in IE and Chrome and they're coming up the same, no images or barcodes. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. What are the rules for contests and giveaways? An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. I go back to Fandango and they are escalating the issue to a higher level. I selected a theater and movie and went to checkout. Those work just as well on a phone as they do on a piece of paper. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Does my theatre offer a student discount? It was their systems error that caused this entire issue! MPAA For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. How Long Does It Take for Fandango to Process the Refund? FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. What are the hours at the Chatterbox at Paragon Village? Bought 4 tickets using a gift card & balance going on my credit card. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. No images. Please see one of our theatre managers if you have any questions regarding 3-D films. Try the Fandango FAQ for more information. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Most of our theaters offer military discounts. The page that is presented will provide you with pricing information, as well as student and military discount availability. In certain markets, film studios sometimes allocate films among theaters in that area. We also ask that you leave the masks at home. Someone needs to shut them down if they cant do better than this. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Absolute nightmare company! Crooks!!! By refunding that ticket you lose the right to accumulate VIP+ points. DoNotPay can help you save big bucks on all lifes trifles! I checked Fandango, and only had the purchases that should be there (the Regal IMAX, and 2 weekend showings at AMC). When I purchase tickets online, it requests a zip code, but what if you're from Canada? Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Submitting a film is purely a voluntary decision made by the filmmakers. Be sure to note the expiration date on your reward and redeem in a timely manner. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. What are the Ages for Children / Senior Pricing? There are no refunds after the printed showtime. AXIS15 EXTREME Thieves. The ORP Directory Lookup is available for validation purposes. Fandango does not offer partial refunds either. FAQs 1. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. . My plans changed - can I refund my order? Sign into your Regal Crown Club account. Had a similar problem too, but haven't fixed it yet since I don't know who to call. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. We are proud to partner with studios to promote feature films and will run giveaways and social contests. You can imagine my terribe disappointment when I went, a couple weeks later, to purchase a ticket to see Elvis. What actions has Regal taken in regards to the coronavirus? Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. A Child ticket is 2 to 12 and a Senior ticket is 60+. This was a horrible experience and customer service was none. Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. Advertise Limited Time Only: Add your photo to a Visa card for free! You can do this from your web browser. 0 stars if possible. They are a rip off and terrible customer service. Note: Admission policies may vary by location due to state or local ordinances. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. View recurring transaction details for previous monthly payments. I can guarantee you. Gift Cards Offers. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. I received my confirmation # and there's a link to view my tickets. But the purchase went through according to AMC cause it was using one of my reservations. There are no refunds after the printed showtime. Online orders can be paid with Visa, MasterCard, American Express and Discover. With 3 reservations full, you can not buy any tickets until one is freed up. Information provided by various external sources. All Regal Entertainment Group theatres are smoke-free environments. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. Children 3 to 11 must pay the child admission price. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. No images. It's a long and frustrating process. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. Track order. Can I Purchase Tickets atFandango? Corporate Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. HORRIBLE. Did not receive the confirmation email until 1 hour after the show started. Bought 4 tickets using a gift card & balance going on my credit card. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. There are no refunds after the printed showtime. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. Life happens and this company is so incentive to difficulties I am so upset, but will never do business with them. IMAX Select a movie and showtime, and then proceed to purchase the ticket. Kiosk ticket sales are an important service for our guests. When I went to the website to enter the codes, their system was down. Do all movies have to be rated? Store or bakery-purchased cakes are allowed only with a pre-planned event. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. Have a credit on a VIP card but can't use . We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. I went online and tried to talk to a representative about my card mishap. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Your free birthday ticket will be on your accountby midnight on your birthday andexpires 30 days after your birthday. The matinee hours may vary by theatre location based on market or territory. I sent another email to their help desk and no reponse. Fandango offers refunds or exchanges, and there are several ways you can go about it. No, the system is not designed to serve the function of "critic." Health & Safety Action In Regards to the Coronavirus. Please see Admittance Procedures for more details. As long as you complete your request and submit it before the show starts, you are eligible for a refund. Amazingly the purchased showed up. Please visit our Health & Safety Action In Regards to the Coronavirus page. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. How Do I Change My Seats? Then, depending on how well a film performs, we will determine if it will "hold over" another week. and start exploring the services we can offer. Submitting your request via one of the affiliate websites is possible with a little twistyou will be redirected to the official Fandango where you can submit your request. Who gives movies their ratings? They do not call back as promised. No, the rating system is strictly voluntary and carries no force of law. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Present the barcode on your phone to the usher at the theatre for admission. Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. AGENCY BAR+SOCIAL Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. I realize the last one will be a longshot but I wasn't sure. Pricing is available on each theater's Ticket Pricing tab. My plans changed - can I refund my order? Screen Reader Users: To optimize your experience with your screen reading software, please use our Flixster.com website, which has the same tickets as our Fandango.com and MovieTickets.com websites. Paragon follows the MPAA guidelines for rated R movies which states: The fee is displayed on the Order Summary during the online purchase process. When Will the Showtimes Be Available? I received a gift card and tried using it but kept getting an error message. Please note that for tickets purchased at the box office or online, please reach back out directlyto the local theater you were going to visitprior to the showtime, and ask for a Manager to initiate a refund. Do You Sell Group Tickets? I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. The application is provided on an "as-is" and "as available" basis. Their response was that the promotion had ended, nothing they can do. DO NOT USE THEM for movie tickets. You have the ability to waive the service fees on Fandango with AMC Stubs. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. The cost was $12.00. You can check your Gift Card balance anytime. No. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. As long as you complete your request and submit it before the show starts, you are eligible for a refund. Retrieve from your Fandango account: https://www.fandango.com They probably make more money scamming than selling tickets!!! Go to Cinemark :). This company needs to be shut down, so many horrible reviews and nothing is being done to . How do I use Regal Gift Cards to purchase tickets? Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. For some reason, it showed 3 Avengers reservations, even though it should only show 2. Before purchasing, we urge you . View number of available credits for your Movie Club account. My first and last time to use them. Don't waste your money we all work too hard for it. The ease of using Fandango was easy. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Regal Entertainment Group theatres are handicap accessible. What time does the theatre location open? Area codes in North America. Select "My Tickets" to see your upcoming movies and showtimes. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Applicants must also present a negative TB test or chest xray within 6 months of hire. CDA Idaho. It is Regals policy to support the MPAA ratings system to the fullest extent possible. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. If you need assistance for any reason, please ask one of our theatre personnel for assistance. At that point, locate the movie you are inquiring about and click on a showtime. Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. DO NOT USE THEM for movie tickets. What is the Dress Code at Paragon Village? For example, one theater might receive one film to play, another theater might receive another. If your card is registered, the theater can look up your account with your registered phone number or email. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. Your most efficient way is to use, At this time, we do not offer the ability to edit a ticket purchase. We charge a small convenience fee per ticket purchased on our website and mobile app. I know for certain it was once it was purchased. They tell me it isn't their issue and to contact AMC. They refuse to give refunds via email or chat. AMC couldn't cancel it. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Can points be added for movies I saw before I registered for Diamond Rewards or if I forgot it? The theatre employee can access your order by phone number, ticket ID or confirmation number. When there's a problem, there's absolutely no support. Would it be better to quickly delete both reservations and then go and get the better seats before they vanish, or is it possible to transfer my AList free movie to the completed out of pocket purchase? The system prompted me to log in. They issued me a credit and the credit did not work! Customer Service chat is the biggest joke. ), as well as private movie screenings and larger corporate events. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. #1. Why can't I register the gift card I received? I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. Parents give the movies their ratings-men and women just like you. You will need to have your receipt or transaction numberon hand. Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Wow! All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. Before leaving the auditorium, please check around your seat for any personal belongings. There Is Plenty DoNotPay Can Help You With! I can promise you !!! What other gift can provide action, drama, comedy and Junior Mints? Of course, they say the same thing as before and to contact Fandango. What are the theaters' admittance procedures? Use the, You can definitely purchase tickets online! Children 6 and under are not allowed to attend Rated R features. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. I am done with these RUDE and UNHELPFUL people. I was on website and looked at tickets for a movie. Extremely hard to get a hold of once purchased. They would rather lose customers who have been using them for 10 + years than giving a credit. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats.