sram axs rear derailleur troubleshooting sram axs rear derailleur troubleshooting

is it a such problem in Battery? Even has a pithy attitude! SRAM has included a pulley cage clutch in the Rival AXS rear derailleur, but it's a spring-based mechanical setup instead of the hydraulic one used on Force and Red. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. There is one mechanical reason I can think of. Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. 'Tape was made to wrap your GF's gifts, NOT hold a freakin tire on. Add to Basket. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve it my bike - faster than god's and twice as shiny, SRAM have just released an updated 11 speed etap rear mech, https://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126, https://cyclingtips.com/2020/09/updated-11-speed-sram-red-etap-rear-derailleur-adds-orbit-pulley-cage-clutch/. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. SRAM Rival/GX AXS Mullet Kit Features: Mixed Rival AXS mullet groupset with GX AXS rear derailleur Choose any Eagle cassette (10-50t tested) Available Quarq single-sided power meter Smaller-profile Rival shifters than Force or Red Easily pair and manage preferences and updates with AXS mobile app Price: ~$1600 (depends on exact configuration) How do I configure SRAM eTap AXS shift-buttons using the AXS App? SRAM Red / Force / Rival eTap AXS HRD Brake Caliper Spare Parts. 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS Santa Cruz Bikes Like the Megatower Just Went On Mega 3 Expert Tips to Improve Winter Mountain Bike Performance. If re-pairing derailleur and shifter didnt work to solve inoperative shifting, it can be worth checking for firmware updates. Either you have JavaScript disabled or your browser does not support JavaScript. Download the full eTap AXS User Manual here. And what happens if you snap a derailleur cable? I would try this: WatchHow To Video, C) Set brake lever fit with ReachAdjust. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. If you continue to struggle achieving proper alignment, weve recently developed a tool that can aid in front derailleur setup. Nothng nada :-(( About Us | Keeping it real, either system can be reliable and provide a long, quality service life. How do I update firmware on my AXS components with the AXS Mobile App? If youve gone too far in the wrong direction, try going back the other way. SRAM XX1 / X01 / X01 DH 1x11 Shifter Spare Parts. Your browser does not support all of our websites functionality. I then tried connecting with my iphone (XS) AXS app, but only the green light came on and then nothing. SRAM was finally very quick to take care of it. Shift into the offending gear and dial the limit screw in clockwise until you see the derailleur move in a small amount, and then back the screw out half of a turn. View Details. Its worth mentioning that if you need to perform a micro-adjust to compensate for a bent derailleur/hanger, you should check your limit screws to make sure the derailleur doesnt over-shift into your spokes. Stuff breaks or sometimes you get a bad one, so good support is key. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. SRAM Red eTap AXS Rear Derailleur Pulley Kit (12 Speed) (Ceramic) Expected Sun, Apr 23, 2023 Not yet reviewed. Will it work with the new 10-36T cassette? I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. IMBA Epics | SRAM NX Eagle Rear Derailleur Spare Parts. Best MTB Gear | I thought it was just me and tried internet searches for the cure but of course to no avail. SRAM X7/Type 2 10 Speed Rear Derailleur Hanger Bolt Kit. For those of you more well versed in the ways of electronic sram parts, I have a conundrum: I have recently built a new bike with srams force axs group, and after about a day of sitting idle, the rear derailleur now has a solid red light that stays on. This should mean that both units are paired and good to go. You may be better off having your shop contacting the SRAM rep and getting an answer. Add to Basket . My wife has had no problems with hers. New one works trouble free so far. Nothing puts a damper on a bike ride like chain drop and front derailleur shifting issues. l'aide des repres sur la chape du drailleur avant, rglez la hauteur et l'alignement par rapport au grand plateau [vido] It ghost shifts constantly between 8th and 9th gear cycling back and forth about once every two or three seconds, is very slow to go into 11th gear. First, make sure the mounting height is correct. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. If the noise is more persistent and remains long term, the pads may be contaminated, or improper bed-in left inconsistent layers of pad material on the rotor surface. If the wedge is missing on a bike that came with an eTap AXS front derailleur, see your local dealer to ask for a free replacement. Imagine an instance where you might be riding and find that your shifting just isnt quite right. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. Repeat approximately twenty times. This is an important part of the front derailleur setup process because it provides a significant increase in stability when upshifting to the big ring. SRAM support pages are utterly useless and I was unable to find anything similar after some googling. If the bike is brand new, first try the pad advance procedure outlined above. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that . If you feel like your SRAM Force eTap AXS cassette or chain is making excessive noise, follow these steps for a quiet drivetrain. Bleeding your brakes will remove air and water from the brake fluid, increasing the fluids boiling point and optimizing brake function. If your Force eTap AXS group continues to make noise, please reach out to your bike shop. SRAM X0 / X9 / X7 Type 2/2.1 2x10 Rear Derailleur Spare Parts. Drailleur avant. If needed, they can reach out to our Dealer Service department, and well work together to ensure youre happy with your group. Out of stock. It then will "wake up"/reconnect and execute all of the shift clicks at once. If it flashes red and green that means a shift has been rejected, which can happen when its below -15C (5F), so bear this in mind during winter months. Yesterday, I installed it on the bike, and was indexing the gears. One of the most common, and fortunately easily-fixed problems that occur on a 12-speed derailleur system is simply that the main bolt that fixes the derailleur to the rest of the bike is a couple of turns loose. The front derailleurs position on the bike is absolutely foundational to its performance. Josh. $52.99. WatchHow To Video, B) Check that you have a 0.51mm gap between the inner plate of the front derailleur cage and the chain when on the small ring and large cog combo. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. My LBS indicates that this is a known issue and may be a warranty item. I had a very similar thing happen with one of my AXS mechs, but in that case it was brand new so I was able to simply send it back to the retailer as a warranty job. When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here I have the same problem. SRAM XX1 Eagle AXS Rear Derailleur Bolt and Screw Kit. Singletracks Merch | for the smoothest, fastest shifting setup. Well until today I was about to go for a ride, but the rear derailleur wouldn't shift. Both have had multiple issues with derailleurs not shifting and battery issues. Just swap it out and youre good to go. Lights will come on every time a shift is executed; green means the battery is good, red means its low, and flashing red means very low. Fresh out of the box, your new brakes wont feel like they have any power until you go through the bed-in process. Especially during sprints RD suddenly making multiple shifts randomly poses a serious fall hazard. Nevertheless, if the issue is still there, check the cable tension. Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. Add to Basket. The rear is the master and the FD is a slave, so the shifters are sending a signal. This can result in pads not advancing far enough to provide adequate brake power, or pistons not retracting . You can also use the guide mark etched into the inner cage plate to set the height in the big ring. When shifted into the small ring up front and largest cog in back, adjust the low limit screw (the one on bottom) until there is 0.5-1 mm of clearance between the inside of the inner derailleur plate and the chain. - Using the front derailleur with the shifters works perfectly. But, I digress I am lovin my one speed automatic equipped bike. Widgets, Explore Bedding in your brakes will deposit an even layer of pad material onto the braking surface of the rotor. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. Reinstall the battery in your front derailleur. Rather weird and i'd wait for Sram to respond. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Thanks for your advice. An improved motor and better signal transmission ensure faster gear changes. Let the cassette break in 4. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. Support Us | If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. Add to Basket. Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). Fortunately, SRAM AXS derailleurs feature a clutch that allows it to move upon impact, meaning the derailleur is more often than not intact after such an incident, and just the hanger is all thats needed. This setup step has more effect on shifting performance than any other adjustment. Remove the wheel from the frame and remove the pads from the caliper. Out of stock. Thanks to an ultra-lightweight fluid . Then cruising around the parking lot area for about ten minutes waiting for my riding partner it shifted well. This happened with my old 11 speed etap. Add to Cart. You have go through the place you bought it from for warranty. Install the proper pad spacer for your model of caliper. Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. Ive never had this with Etap but Ive had issues with Di2 dying after a firmware update. Unfortunately with 1st gen eTap, there's not really any diagnostics you can run. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 112K views 2 years ago SRAM AXS Buttons Classic Cycling 18K views 1 year ago Ajuste del nuevo cambio Sram Etap Red, Force y. I have been having this same issue recently as well. Press and hold the AXS button on your front derailleur. Wet lube is the quietest lube option, lasts a long time, and contributes to drivetrain durability. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. Either you have JavaScript disabled or your browser does not support JavaScript. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. $312.99. That fix is certainly trickier than swapping a battery or rebooting the system. Using the manual as a reference, here are some key adjustments to check: SRAM AXS chains come from the factory with a very light oil installed, but when it comes time to ride, we recommend applying the wet lube of your choice. WatchHow To Video, C) Set brake lever fit with ReachAdjust. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. Front Derailleur Alignment Tips for Ideal Performance. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. - Pushing the function button on the rear derailleur to activate pairing mode works OK. - Pairing the front derailleur and shifters works, since the fast blinking in both occurs. I have the exact same issue and am unable to resolve it. Consider setup too. Sticky pistons/pad rub/uneven pad advancement. Your local shop may already have one and can set up your front derailleur in a few short steps. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. The RD worked without problems for 2 months and then started to jam and miss the shifts. . Orange Seal, does it live up to it's fame. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasn't working. makes one wonder if there's a batch problem, it does seem like most of the reports of this have been over the last few months, but without population data available only sram will know. Over time, dirt and grime can keep pistons from moving freely. New comments cannot be posted and votes cannot be cast. Watch How To Video SRAM built many different prototypes over. bought a bike with AXS force a while back and the left shifter killed a battery within 2 weeks. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. This is a quick how-to perform basic #maintenance on the #SRAM 11 and 12 speed #derailleur. Hi, Release the AXS button on your front derailleur. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. Press and release to end pairing session. Download the full eTap AXS User Manual here. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. Something must be wrong though if the red light comes on and stays on. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. Been having issues when it comes to shifting into the big ring with my Force AXS front derailleur. etap axs disc brake troubleshooting SRAM hydraulic disc brakes offer the best power and feel in the road braking world. Complete setup instructions are laid out in our. When I put the bike in 1st gear and then upshift to 2nd gear it stays in 1st gear. In a regular mechanical derailleur system, there is a cable that pulls the derailleur from the harder gears up the cassette into the easiest ones, and you can adjust the tension on that cable to pull it in one direction or the other. We'll go into more details, but the main things are: 1. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. After the bed-in procedure has been performed, the caliper may need to be re-centered. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. Take your bike to a dealer and they will call SRAM service and it will be replaced. Sram AXS Force shifting issues. We will stick to problems that plague rear derailleurs, as 1X setups are common on most modern mountain bikes. This is a pretty common size and many stores will have them. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. Introduce Yourself / Gallery - Please use metric weights. Disc brake noise can be a matter of some water or dirt temporarily getting on the rotors. SRAM Red / Force eTap AXS Rear Derailleur Spare Parts. Show. I returned one for warranty work due to the same issue. Release the AXS button on your front derailleur. Make sure the wedge lightly contacts the frame or braze-on. See more Failure to follow these proper steps can allow air to easily enter the system. When you keep surfing on this site you agree with the cookie usage. For moreeTap AXSsetup videos, visit theSRAM Tech YouTube Channel. Cookie Notice SRAM Red eTap Rear Derailleur Spare Parts . Terms | Privacy, First published January 11, 2022 @ 2:00:00. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Find the appropriate pads for your calipers in the Spare Parts Catalog (organic with steel backing is our standard road material) and order them from your local shop. One of the big questions riders tend to have is, what happens if your battery runs out? with the implication being that the system is less reliable, or not as trail worthy as a mechanical system. Or you break down and maintain your bike. This can be demonstrated by removing the chain and adjusting the RD so far inboards, that it ends up resting against a spoke. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. The rear derailleur has a safety circuit built in, which is trying to prevent the servo to run the cage against an obstacle. We're using cookies in case to provide best-possible user experience. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. Your browser does not support all of our websites functionality. Once connected use the app make sure you see the gears change in the app by pressing the button on the derailleur (once or twice). inboard & outboard to confirm that the PowerLock pins are seated completely, and then lock. Privacy Policy. does your rear derailleur shift if you use the function button (once for outboard, twice quickly for inboard)? I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. I bought the eTap road upgrade kit (short RD cage) early May this year from Germany. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. Make sure you do not install the olive backwards. #3 re-sync the app with the groupset. $61.99. Really annoying and even dangerous that RD seems to queue missed shifts and then executes them later at random time. In the event that youre running a drop-bar bike with a front derailleur, you could also swap the front/rear derailleur batteries over since the rear derailleur is usually the one doing most of the work and will run out first. My eTap RD randomly becomes unresponsive to shifts for several seconds. Then it performs/performed all 'queued' up shifts at once.. meaning when going uphill it is only super annoying or hard to keep pedaling, however on a busy / open road with lots of passing traffic this has caused me some.. worries, to say the least. Watch How To Video, Chainring and big cog + two inner and two outer links (bypassing the rear derailleur). It goes without saying that you should keep on top of charging your batteries, however in the instance that you run your battery flat in the middle of a ride, you can simply swap a new one in. ', I will have a look at my Etap tomorrow and see if i can find a fix for you. As for the chain, it. Fourth quit today will be changing shifters and derailer this time. If it does not, loosen the 2 mm mounting bolt, slide the wedge forward until is snug against the derailleur, and then tighten the wedge bolt to 0.3 Nm. SRAM AXS FD Shifting Troubleshooting. BlackBox Eagle AXS derailleur prototype (l) vs. current XX1 Eagle AXS (r) We've obviously mentioned the lack of a derailleur hanger in SRAM's new direct-mount BlackBox Eagle AXS derailleur prototype. Just follow these four tips that cover the most critical items required for a dialed setup. Going through the initial pair process again (holding down the AXS button on the rear derailleur until the LED flashes constantly and then pairing the shifter) is supposed to be enough to reset it. This is common after a crash and can spell disaster. That seemed to be down to corrosion of the parallelogram pivots on the rear . Although it would require some time to troubleshoot, I would definetly try to make it pause when the bike is standing still with the chain removed. 2. Been having a lot of trouble with my X01 AXS rear derailleur. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. Bed-in your brakes before your first ride! Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. The SRAM RED eTap AXS rear derailleur's Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel is removed making rear wheel changes easy. Your browser does not support all of our websites functionality. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. $27.99. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Descend to trailhead and it wouldn't shift the entire descent. if an electronic system starts behaving erratically and there's no likely external factor, it's generally a sign that it's on the way out. Unfortunately, as great as it is, AXS drivetrains are still susceptible to some of the same problems as any normal drivetrain system, and some new issues as well. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. This will cover the Eagle 12 speed as well as NX/GX/X1/XX1/X01 11 speed rear derailleurs. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. . SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. We had a second axs derailleur on another bike develop issues and a yellow light came one. So it looks that my happines of SRAM AXS has gotten a dent. How do I pair my AXS components together? I was about to go for a ride, but the rear derailleur wouldnt shift. Over time this bolt can back itself out as the suspension cycles and the derailleur pivots around the bolt, moving the derailleur outboard and giving the same effect as a lack of cable tension. It allows you to use a 12-speed AXS chain and cassette with your existing 11-speed mechanical shifters and derailleur (you need to modify the shifter with one of their ratchet rings to give the extra click and the right cable pull, and you can use road cassettes with your Rival 1 derailleur or change to an Eagle derailleur and cassette by One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. First, make sure the mounting height is correct. Singletracks may receive compensation for purchases made through any affiliate links in this article. This 11-speed "A2" model features SRAM's Orbit. (Sigh)mine is doing the same thing, a re-sync seems to be helping for like 5 seconds and then, the solid red light stays on. This was the version before SRAM AXS. Havent had this specific issue on my eTap but Ive never had an issue with warranty by SRAM. $61.99. #4 re-install all firmware (overwriting existing). Company Their expertise may be just whats needed to get your drivetrain quiet. When this happens with RED or Force eTap AXS drivetrains, it is often the result of the front derailleur being set up outside of our specifications. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Here are some bullet points about what happens. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. Shift through the gears a few more times and see if you need more or less adjustment. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. I have smashed a derailleur more than once (and was able to use the same cable). This will typically take care of most shifting problems. AXS component firmware release notes are now available in AXS Mobile App version 1.6.7 and higher. Repair everything and open the Sram AXS app to connect to the derailleur. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. Start by shifting into the second largest sprocket. I swapped the shifter out and all good since then. Back by popular demand, the general all-things Road forum! However, I noticed that the face of the FD's mount is flat whereas the overwhelming majority . Gently squeeze the brake lever several times until the pistons have advanced and contact the pad spacer. This can take several repetitions! As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. SRAM GX Eagle 52T Rear Derailleur Bolt and Screw Kit Lunar. I have never snapped a derailleur cable, ever. The RD stops when it confronts that obstacle. On tarmac or gravel, 1x or 2x, RED eTap AXS gives a quiet, secure, and smooth ride. You can always swap them over again to change seat height for climbing/descending. If youve been riding the bike for a while, check to see if its time for your pads to be replaced. If the total thickness of the pad material and backing plate is less than 3 mm, its time for new pads. Firstly, check if you are using the right SRAM rear derailleur. MTB Podcast | Note that you will need cell service to do this. SRAM X01 Eagle AXS Rear Derailleur Bolt and Screw Kit. From most accounts, the SRAM electronic stuff has been pretty reliable. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. The RD is on its way to SRAM through LBS. If that would be repeatable, it is most likely and electric issue. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. If your system is unresponsive, often the main culprit is a dead battery. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Pulled the battery and put it back and nothing. As I bought my groupset 2nd hand, I have not contacted SRAM for any warranty. Well until today Hopefully someone with more SRAM knowledge can chime in! Two of the guys I ride with have eTap on their bikes. Back by popular demand, the general all-things Road forum! Remove the pad spacer and gently push the pistons back into the caliper with a plastic tire lever. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. Check out this handy guide from SRAM. Add to Basket. did you check it previously? There are only a couple of examples out there of eTap. Then, snap the white chain-gap tool onto the biggest sprocket and align the arrow with the middle of your upper pulley. SRAM X01 Eagle AXS Rear Derailleur Inner Cage Polar. $27.99 . Back Order. Have you tried to re-pair the rd with the shifters are per the initial setup? Maybe if I get an industry discount someday. You can also use the guide mark etched into the inner cage plate to set the height in the big ring.